Service for 1:1 Laptop Bundles

Service

1:1 laptops include a three-year warranty from the date of purchase with either on-campus carry-in or on-site repair services.

AppleCare Warranty Program

Extends basic 1 year of support to 3 years
Covers Apple computer hardware as well as Apple-branded consumer applications such as OS X, iLife, and iWork
Global repair coverage and telephone support

Apple Repair Services

ASU Bookstores' Apple + Dell Service Center at the Tempe campus provides carry-in Apple Computer repair services. It's as simple as carrying in the 1:1 laptop to the Apple + Dell Service Center located in the Computing Commons building room 115. (If you are unable to use the carry-in service, please contact Service Center at (480) 965-1435 for alternative options.)

Additionally, Apple offers service at any of it's valley store locations, if the hardware on your 1:1 laptop needs to be replaced under warranty.
Find store locations at apple.com.

Dell CompleteCare Warranty

CompleteCare(TM) Accidental Damage Service offers the support needed when accidents happen to your Dell systems and includes the following benefits:

Offers wide scope of accident protection
Simplifies replacement of damaged equipment
Provides peace of mind for those on the go

CompleteCare(TM) Accidental Damage Service covers repair and replacement for various accidental damage, not covered under limited warranty, including spills, drops, surges, and breakage to select systems or peripherals.

Damage caused by intentional acts, fire, theft or loss, is not covered under CompleteCare(TM) Accidental Damage Service.

Dell Repair Services

ASU Bookstores' Apple+Dell Service Center at the Tempe campus provides carry-in Dell Computer repair services. It's as simple as carrying in the 1:1 laptop to the Apple+Dell Service Center located in the Computing Commons building room 115. (If you are unable to use the carry-in service, please contact Service Center at (480) 965-1435 for alternative options.)